With increased pressures of global competition, economic efficiency and need to produce skilled work force that meets the challenges of the 21st century, quality training in institutions of higher learning has become paramount. In this regard, the Directorate of Quality Assurance (DQA) at Machakos University (MksU) was first set up in October 2015 as a Division of Academic Quality Assurance (DAQA) under the leadership of a coordinator and later converted into a full directorate in 2017. Whereas the overall mandate of DAQA was to ensure that the outcomes of academic programmes and activities are of prescribed standards, DQA’s overall mandate is to oversee both academic and non-academic aspects thus ensuring quality of products and services.

In line with the spirit of QA in higher education management, the Directorate thus seeks to promote quality in academics and research, management and its divisions and all other support divisions/departments/sections in the University. It envisions to becoming a centre of scholarly excellence in the enhancement of quality standards in the University, in line with the University’s Charter, Statutes, Strategic plan, ISO 9001:2015 Standards, guidelines and standards set by relevant commissions and regulatory authorities. In this regard: formal admission conditions and requirements; recruitment, appraisal and staff development requirements and procedures; workload policy; stipulations regarding course contents, structure and assessment; examination regulations and degree classification procedure and other policies are all in place to check QA in all facets of MksU operations.